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Feith Systems & Software, Inc.
- (215) 646-8000
Email Records Management
Modular tools for transformational IT
Email Records Management is a critical part of the way government does business, and it is important to have a system in place that can control email records according to rules and regulations.
Government agencies can use the Feith platform to retain and manage email records just like they would with electronic records. Feith Systems provides a complete email records management solution that can help organizations to control, discover, and secure their email content for its entire lifecycle.
Integrity: Organizations can use Feith’s Email RMA to ensure the integrity of email records by preventing tampering or unauthorized changes.
Find what you need: Feith’s Email Records Management Software allows organizations to easily search for and discover email content.
Automate Processes: Feith’s Email RMA helps to automate the deletion of email records according to established retention rules.
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A centralized Platform to control email records
By categorizing, storing, and managing the lifecycle of email records with the Feith Platform, you can ensure that your organization can manage its email records in a more efficient and effective manner.
Intelligent Categorization
Given the large number of emails generated each day, classifying email messages as records is challenging.
Organizations must evaluate each email against record declaration and categorization criteria. Evaluations can be done either manually by users or automatically via computers.
Feith’s Auto-Categorizer solves the problem of data-overload by using automated text categorization. The Auto-Categorizer tool looks at the content and metadata of an email including attachments to determine the record category. The solution will then use the email record’s category to determine how long to retain the record and where to store it.
Retention & Disposition
The Feith Platform offers the ability to set retention rules and automate deletion.
Retention rules can be set to delete emails after a certain time. This allows organizations to automatically delete emails that are no longer needed, freeing up space in their email server. Automating deletion can also help to prevent staff from accidentally deleting email records.
Agencies and organizations can use the Feith Platform to manage their email records in a variety of ways. They can set retention rules to automatically delete email records after their lifecycle is complete. They can also choose to retain only the emails needed to recover from accidental deletion, ransomware, or other disasters.
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Archive & Manage Encrypted Email
The Feith platform can decrypt encrypted email by integrating with the organization’s Keystore. Feith will control encrypted email in the repository to ensure only the right staff have access.
By encrypting data, Feith can ensure that only authorized users can view sensitive information. This helps to keep confidential data safe and secure. Additionally, encryption can help to prevent data breaches, which can be damaging to both the organization and its customers.
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Digitally Fingerprint Email
The Feith platform creates a digital fingerprint for each email to guarantee the integrity of the record. This locks in the information and prevents staff from tampering with email records.
Locking in the information using a hash guarantees that the email record has not been tampered with and remains unaltered. Feith creates hashes using a hashing algorithm, which is a one-way function that turns an input of any length into an output of a fixed length.
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Monitor for Inappropriate Emails
The Feith platform also uses keyword monitoring to notify you when specific keywords have been used by staff in an email. This allows you to identify email records that may be relevant to your business rules.
The keywords are configurable and the organization can change them at any time. Monitoring email content for keywords is an effective way to ensure that email records are complete and accurate. By using the Feith platform, you can be confident that your email records are intact and unaltered.
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Capstone Email Management
Feith supports an Automated Capstone Approach to offer agencies the option of using a more simplified approach to managing email.
Agencies can use this approach to categorize and plan email based on the work and position of the person who owns the email account. This makes it easier to keep track of email and make sure that staff are using it in an efficient manner.
Three benefits of using the Capstone approach
- It is simpler than ad hoc methods of managing email.
- It is fully automated, which means that there is less work for you.
- It is approved and supported by the US National Archives.