Case Management

Modular tools for transformational IT

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What is Case Manager?

Feith Case Manager is a web-based application that helps agencies manage their cases.
The application is designed to streamline the case management process by providing a centralized repository for all case-related information. Feith Case Manager also includes a number of features that make it easy to track and manage cases, including the ability to create custom case types, assign cases to specific users, and generate reports.

Cases are central locations to track and manage information related to a specific case or project. Each Case Folder contains relevant information, such as documents, emails, spreadsheets, photographs, and web pages, which can be organized into sections. Users can collaborate on Case Folders with other users, and Feith Case Manager includes tools for managing permissions and user access.

Feith Case Manager includes a number of features that help users work more efficiently, including the ability to search for information across all Case Folders, create custom views of case data, and receive alerts when new information is added to a Case Folder. Feith Case Manager also integrates with a variety of other software applications, making it easy to share information and work collaboratively.

Work, track and manage cases efficiently

Collaboration

Customers use Case Manager to work together on cases, securely share and review documents, images, and other data, as well as communicate with each other in real-time.

Low-Code

Feith Case Manager is a low code platform, meaning that it requires little to no coding in order to create custom applications. This makes it easy for non-developers to create and tailor applications to fit their needs. 

Centralization

Case Manager is built on a centralized platform that allows organizations to store and share information in one place. This makes it easy for employees to access the information they need, when they need it.

Security

Feith’s Case Manager uses industry-leading security controls to keep sensitive data safe and secure.  Hardened to DoD specifications, with complete ABAC/RBAC, Case Manager keeps your cases secure.

How does Case Manager work?

Feith Case Manager provides a unified platform for organizations to manage their cases and workflows. It provides a central repository for all case-related information, including documents, correspondence, and notes.

Users can access Feith Case Manager from any web browser, and the system can be customized to fit the specific needs of each organization. Feith Case Manager includes a number of features that make it an ideal tool for managing cases.

Users can create custom fields to track specific case information, and the system includes a built-in document management system that makes it easy to upload and share documents related to a case. Feith Case Manager also includes a robust workflow engine that allows users to create and manage custom workflows.

Organizations that use Feith Case Manager typically see a significant reduction in the time and resources required to manage their cases. The application can also be customized to meet the specific needs of each organization.

Organizations that use Feith Case Manager can be assured that their case information is well-organized and accessible from anywhere. The system makes it easy to collaborate on cases, and its workflow features help organizations manage their workflows more efficiently.

Feith Case Manager is a powerful tool for managing cases and workflows, and it can help organizations improve their productivity and efficiency.

83% Of Case Management Purchasers Report a complete payback period of only 2 years or less.

↳ AIIM “Broadening the Scope for Advanced Case Management”

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When teams need to work together

Capture and combine different document types and email to create a searchable, complete case-file. Our case management software is a highly versatile, packaged solution, designed to facilitate the case lifecycle– collecting, editing and approving cases for submission. Add to that Dashboards and Reports for full accountability.

Collect

↳ Integrate with document database

↳ Sync from Windows directories

↳ Trigger cases from LOB systems

↳ High-speed scanning capture

↳ Add documents from web portal

Collaborate

↳ Automatically share documents through email

↳ Track case collaboration & document revisions

↳ Send case files for approval

↳ Annotate the case or content

↳ Create document redactions

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Countless ways to make your case

Feith’s Case Manager is a low code, customizable, centralized information sharing, review, and communication system for managing and processing cases.

Employees are shown visible counts of their currently assigned work to do from the moment they sign in.  They can then communicate, collaborate, and collect information easily. Case Manager’s access authorization abilities also help you to maintain a completely defensible audit history.

Hit the ground running with:

Report

Live reporting on-demand.

Intelligent data analysis is crucial to ensuring a well-run operation. Feith’s Case Manager makes that easy. Managers can monitor every stage of any business process within the Feith platform.

↳ Full oversight of all cases.

↳ Visualize case dashboards.

↳ Generate reports on any case.

↳ Monitor work by users and groups.

↳ Notify users of new reports.

Deliver

Final approvals, create deliverables.

Feith’s Case Manager lets users package together case materials for delivery.

↳ Store documents in case folders.

↳ Approve cases for distribution.

↳ Escalate cases for higher approval.

↳ Route cases in tailored workflows.

↳ Render a PDF of your case file.

Designed to make workers as productive as possible

Employees are shown visible counts of their currently assigned work to do from the moment they sign in.  They can then communicate, collaborate, and collect information easily. Case Manager’s access authorization abilities also help you to maintain a completely defensible audit history. 

Federal agencies that have implemented Feith Case Manager have seen significant improvements in their ability to process cases and share information. Our case management software is a highly versatile, packaged solution, designed to facilitate the case lifecycle– collecting, editing and approving cases for submission. 

Case Manager makes it easy to build and customize your own Case Types and Workflows, with a point-and-click Low-Code interface.  Below are some popular case types across industries.  Reach out to learn more about our specific case types.