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Feith Systems & Software, Inc.
- (215) 646-8000
Careers at Feith
Modular tools for transformational IT
We are a profitable engineering-focused company offering a lively, flexible work environment. We are seeking enthusiastic individuals with technical backgrounds or experience who want to join our small community. We offer excellent benefits, including health & dental care, flexible hours, paid-time-off accrual, a top-notch profit sharing plan, and 401(k). We welcome resumes and applications for all roles at: more-info@feith.com.
Available positions
- Sales Development Representative
- Java Programmer
- Account Manager
- Support Engineer
- More not listed.
My career with Feith has been the happiest and most satisfying time of my entire professional life. The company is made up of equal parts great people, great products, and great customers, and the job itself provides an endless supply of learning opportunities and positive challenges.
My 12 years at Feith have been many things - stimulating, challenging, fun, educational - and always satisfying. I am making a difference in the quality of the software we make, helping our customers who use it every day. I can't imagine working anywhere else.
Feith is a close-knit community of professionals committed to employee growth and providing premier service to its customers. Feith is a welcoming environment where employees are encouraged to share their ideas and innovative solutions.
Business Analyst
Feith's success is deeply rooted in its commitment to furthering client and employee vision. The company takes great care to provide exceptional stewardship of it's products and policy.
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Sales Development Representative
Type: Permanent, Full time
Availability: Immediate
Salary: Commensurate with experience
Job Category: Entry-level
The SDR is an entry-level B2B/B2G Software Sales position, driving the new business relationship at Feith with decision-makers in key industries such as US Federal Government and the Fortune 1000. Your mission will be to reach out to prospects, qualify them and schedule demo appointments for the Account Executive. We sell directly to large enterprises’ management roles (IT, Records Management, Data Strategy, Compliance, etc.).
Responsibilities:
- Use our CRM to explore Target Accounts and find potential contacts to reach out to
- Call/email prospects to qualify them and schedule demos
- Handle inbound leads and promptly connect with them to assess level of interest
- Familiarize yourself with our products & services, as well as our competitive space to best position Feith as a leading solution
Basic Qualifications:
- BA/BS degree preferred, not required (In lieu of degree, 4 years relevant work experience)
- 1-2 years of sales experience, specifically in outbound calling.
- Strong communication skills over both phone and email
Notes:
- All applicants will be asked for a writing sample.
- We offer excellent benefits, including health & dental care, paid-time-off accrual, a top-notch profit sharing plan, and 401(k). Great perks for the right person.
↳ Please email resume to rlong@feith.com, and be sure to include “SDR” on the subject line of your email. Interested applicants only, no recruiters please.
Java Programmer
Type: Permanent, Full time
Availability: Immediate
Salary: Commensurate with experience
Minimum Education: 4-Year College Degree in Computer Science or Software Engineering
Feith Systems and Software, Inc. is looking for a qualified individual to fill an opening in our Software Engineering Department as a Java Developer. We are seeking a creative, enthusiastic, and hard-working individual who desires to be part of a team. The individual must enjoy their work and be motivated to keep up with current technologies. Candidates will be programming a web-based application using Java, Spring, Vaadin as well as REST services in Apache CXF.
Qualified Candidate Must Have:
- At least a BS in Computer Science or Software Engineering
- Minimum 3 years Java programming experience
- Experience with Spring 4 or later and/or Spring Boot 2 or later
- Experience with the JDBC API
- Experience with at least Java 8
- Knowledge of relation database design and management principals
- Excellent organizational skills and ability to think logically
- Effective written and communication skills
- Must be authorized to work in the United States
Preferred:
- Oracle Database and/or Microsoft SQL Server
- The Vaadin UI framework
- REST API design and implementation, especially with Apache CXF and JAX-B
- JEE Servlet API 3.1 and newer, especially with Tomcat 8.5 or newer
- Experience with Java 11 or later
- Development tools such as Apache, Maven, Jenkins, and Git
- Experience with Atlassian JIRA, Confluence, and Bitbucket
- Familiarity with development under Windows or Linux
- Currently holds or is able to obtain government clearance
Notes:
↳ We offer excellent benefits, including health & dental care, paid-time-off accrual, a top-notch profit sharing plan, and 401(k). Great perks for the right person.
↳ Please email resume and salary requirements to engrjobs@feith.com, and be sure to include “Java Programmer” on the subject line of your email. Interested applicants only, no recruiters please.
Support Engineer
Type: Permanent, Full time
Availability: Immediate
Salary: Commensurate with experience
Minimum Education: 4-Year College Degree or 2-Year College Degree with 2-5 Years’ Experience
Feith is seeking a creative, enthusiastic, and hard-working individual with a desire to learn, a focus on collaboration, excellent technical skills, quality communications skills, and a sense of humor, to serve as a Software Support Analyst.
Responsibilities:
- Provide daily support to clients for the Feith Product Suite, including logging and monitoring support calls in the ticket tracking system
- Work closely with Engineering to resolve support calls that require in depth analysis
- Provide software installations, upgrades, and training to clients as required
- Work with Solutions Department to identify and QA-test bug fixes and/or assist QA with software testing
- Review and/or create release notes for software applications
- Mentor and train junior support analysts in the technical and procedural aspects of support
- Assist in-house support with implementation/conversion of Feith Product Suite
- Some travel required
Basic Qualifications:
- 4-year or 2-year college degree in computer or business-related field
- 3 years telephone support experience and 2 years software training experience
- Knowledge of Oracle and/or SQL databases
- Experience with ticket-tracking software
- Some experience with hardware peripherals, servers, tape backups, etc.
Additiioal Requirements:
- Must be able to pass security clearance
- May require extended work schedules, tight deadlines, and conflicting priorities
- Must be able to work in a variety of social, cultural, legal, and political environments
Notes:
↳ Please email resume and salary requirements to support_jobs@feith.com, and be sure to include “Support Engineer Position” on the subject line of your email. Interested applicants only, no recruiters please.
Software Quality Assurance (QA) Tester
Type: Permanent, Full time
Availability: Immediate
Department: Engineering
Job Category: Entry-level
Feith Systems and Software, Inc. is looking for a qualified individual to fill an opening in our Software Quality Assurance (QA) Tester position. The Software QA Tester checks new software and works with engineers to release quality products for our customers. We are a profitable engineering-focused company offering a lively, flexible work environment. We are seeking enthusiastic individuals with technical backgrounds or experience who want to join our small community.
We offer excellent benefits, including health and dental care, flexible hours, paid-time-off accrual with rollover, a top-notch profit sharing plan, and 401(k). Our location in Fort Washington, PA, has nearby access from the Pennsylvania Turnpike and we provide options for a hybrid work environment.
Responsibilities:
- Test new features and changes in software, as well as verify the critical software functionality is working correctly
- Report problems and suggest improvements to engineers in order to prepare software for release
- Write and update functional and system test plans
- Write release notes for new software
- Write and update end user software documentation and product manuals
Day-to-Day Activities:
- Test a software product and get it ready for release
- Sometimes switch between multiple testing projects
- Record findings in software quality management system
- Report to Senior QA Tester who assigns projects and provides training
- Participate in regular meetings with the Engineering department
Preferred:
- Database SQL Experience
- Understanding of testing methodologies
- Window / Linux operation system experience
Notes:
↳ Please send resume and salary requirements to: qajobs@feith.com
Account Manager – Customer Success
Type: Permanent, Full time
Availability: Immediate
Salary: Commensurate with experience
Feith Systems seeks a talented, personable, motivated, self-starting, responsible, and business savvy individual to join its Customer Success team. The Customer Success mission is key to the success of the company. In this role, the candidate will be working directly with new and existing customers across the Feith Commercial and Non-Profit Sectors.
A successful Account Manager must be entrepreneurial, sales oriented and customer retention focused. He/she fills a critical role responsible for ensuring the success of Feith Systems’ new and established customers, driving business growth and ensuring customer satisfaction. In this role, the candidate will represent all things Feith Platform for strategic accounts, and interact closely with internal teams such as Success, Support, Project Management, Engineering and Marketing.
Through his/her business experience, relationship building skills, and understanding of customer context, he/she identifies ways to be an advocate for the platform to simplify and improve customers’ businesses and collect feedback from them to help drive product direction.
He/she engages and develops new opportunities and consistently follows up with customer requests for information while maintaining strong relationships with customers. The candidate effectively participates in the sales process through consistent communication, impressive responses to both formal and informal RFIs and RFPs, and persuasive and exciting product presentations. The Account Manager is responsible for learning and maintaining a deep understanding of the Feith Platform, understanding their customers’ businesses and needs, and driving upsell through consultation.
The successful candidate maximizes their results by advocating for the customer on a daily basis. They continue to understand the customer’s business and evolving needs, empathizing with their problems and setting a plan to meet their requirements.
Responsibilities:
- Develop deep trusted advisory partnerships with Feith customers.
- Ensure referenceable accounts, focusing on satisfaction and retention.
- Drive opportunity from identification to discovery and solutions.
- Demonstrate relationship-building skills, provide technical guidance, develop key account plans, drive Quarterly Business Reviews (QBRs), share roadmaps, and solicit feedback.
- Maintain relationships from the technical to the strategic business.
- Lead and coordinate complex, team sales efforts.
- Create successful proposals and presentations in response to RFPs.
- Manage accurate data and record keeping in CRM tool.
- Successfully negotiate with partners and customers.
- Drafting Quotes, Proposals and Statements of Work.
- Convey scope of work to the project team and celebrate milestones.
- Review open projects with PM s through open line of communication.
- Assist in Change Orders, Project adjustments, or other matters.
- Coordinate with Success Manager, ensuring Customer SLA followed.
- Represent Customers in design, roadmap, requests or bug reports.
- Coordination of on-site meetings, demonstrations, and trainings
- Customer audits and review for best practices
Compensation:
- Base salary commensurate with experience.
- Commission plan.
- Benefits including Company-sponsored Profit Sharing plan.
Qualifications:
- 5 + years experience in selling B2B Enterprise Software, or related.
- Experience negotiating large transactions and closing deals.
- Bachelor’s degree in a related field, or equivalent experience.
- Mature communication skills.
- Takes independent action to identify and solve problems.
- Goal oriented; Delivers quality results consistently.
- Strong empathy for customers.
- Analytical and process-oriented mindset.
- Enthusiastic and creative leader with the ability to inspire others.
- Self-aware, self-motivated, trustworthy, and confident.
- Excellent written and verbal communication skills.
- Persistently Positive Attitude and Overall Outlook.
- Experience presenting in front of customers.
- Effective working between teams and departments.
- Demonstrated desire for continuous learning and improvement.
- Strong Microsoft Office skills.
- Genuine interest in technology, software, and business processes.
- Up to 20% Travel required.
- Occasional late nights or early mornings required.
Notes:
↳ Please email resume and salary requirements to jfriedrich@feith.com, and be sure to include “Account Manager – Customer Success” on the subject line of your email.